What have we learned from the pandemic? Regardless of where we are in the design and installation process, how we approach the work we normally perform has changed. Hopefully, we have also learned some important business...

The profile of the customer has changed significantly over the last several years. Consumers want an “experience” from technology and service providers that delivers more than parts and pieces. They expect a seamless...

“This place looks like a dump!” bellowed Larry, a service electrician, as he opened the door to his customer’s electrical equipment room. He should have closed the door behind him before blurting out his assessment of the...