September Issue 2003

 


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| September 2003
A change in site conditions can be unusual and unexpected, and in some cases, even worse.

| September 2003
U.S. consumers fall into two camps: Those who have used eBay, and everybody else.

| September 2003
Thousands of people rush through the airport terminal in Louisville, Ky., every day, never suspecting the activity going on next door.

| September 2003
One factor in learning a new occupation or system is mastering the language being used, or at least the basic meanings of words. Word confusion affects every industry.

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