Safety professionals often discuss the concept of a safety culture but, surprisingly, have been hard-pressed to offer a solid definition or prescription for achieving positive promotion of such a thing.
On average, 80 electricians are killed each year in workplace accidents, which are not limited to electrocutions. More than 10,000 electricians are injured each year with an average work time loss of 10 days per incident. These statistics are unacceptable.
Two technology entrepreneurs in 1940s Palo Alto, Calif., pioneered a wide-open approach to running their rapidly rising business that became a de facto trademark of its operating style and a darling concept among management gurus.
These rules are not new but often are forgotten when interacting with customers. They should help establish and main-tain a positive attitude that will be invaluable in maintaining good customer relations. Some are obvious and easy to accept.
Customer relations play a key part in the business of electrical construction. A wise electrical contractor once said the main purpose of a business is to make a profit, and the main function of a business is to create and maintain satisfied customers.
Communication on a construction site is critical, time-consuming and pervasive. It is critical because research has indicated two-thirds of all errors at the job site either directly or indirectly are due to communication-caused problems and difficulties.
The supervisor typically is the desinated point of contact between the company and outside entities, such as the general contractor, the designer, the owner, other contractors on the site or the contractor’s subcontractors and suppliers.
In last month's column, we explored the sentiment common to supervisors and managers of the construction process that it seems there is not enough time to get everything done. In that article, the first tool is planning. The second tool a supervisor can use to achieve goals is delegation.
The industry is changing, which means changes for supervisors. More specifically, the labor resource for the electrical industry is undergoing significant change. Shortages in labor have been persistent for many years, but the shortage is now becoming acute, especially in some areas.
In our April column, we discussed the cost of accidents. We demonstrated the amount of work the electrical contractor must perform in order to recover the cost of an accident. Therefore, safety becomes an economic, legal, contractual and business issue.
In previous columns, we have emphasized the importance of the planning function for the electrical construction supervisor. In like fashion, we recently underscored various important aspects of the supervisor’s role in safety.
Safety is fundamentally important to all involved in a construction project, and the supervisor is at the heart of any job-safety program. Each job for which the electrical supervisor is responsible must have a specific, well-designed safety program.