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Service

 
Easy As 1, 2, 3
: Getting Into the Energy Services Market

by
Dr. Thomas E. Glavinich

| March 2013
| under
  • Your Business

Electrical contractors that are planning to enter the emerging energy services market should have a solid business plan to guide their expansion. Getting into this market is a must because customers today are looking for energy conservation, efficiency, production and reliability services.

READ MORE
 
Developing Additive Construction
by
Andrew McCoy
| December 2012
| under
  • Your Business

There’s an old joke about Michelangelo in which he explains how he was able to create his enormous 6-ton, 17-foot-high sculpture of the young, biblical hero David: Michelangelo shrugs his shoulders and confesses, “I just chipped away everything that did not look like David.”

READ MORE
 
Gulf Coast Dodges Hurricane Isaac Bullet
by
Timothy Johnson
| October 2012
| under
  • Your Business

On the seventh anniversary of Hurricane Katrina, Gulf Coast residents watched as Category 1 Hurricane Isaac bore down on the New Orleans region, evoking memories of the costliest U.S. hurricane disaster on record. On Aug.

READ MORE
 
Design and Specify the Project
by
Thomas E. Glavinich
| September 2012
| under
  • Green Building

Once the owner has secured funding for an energy services project, the next step is installation design.

READ MORE
 
Lessons Learned From Leon Leonwood Bean
by
Andrew McCoy
| August 2012
| under
  • Your Business

In 1911, Leon Leonwood Bean (better known to his friends by his initials “L.L.”) stomped in from the chilly Maine weather with cold, aching feet after a long hunting trip. He had a fierce, personal obsession to design and manufacture a more comfortable boot for hunters and outdoorsmen.

READ MORE
 
Making Service Part of the Package
by
Claire Swedberg
| August 2012
| under
  • Your Business

Industrial and commercial facilities strive to service existing low-voltage distribution equipment in an effort to postpone costly replacement. As part of that effort, a maintenance contract can be critical to a facility’s life-extension program.

READ MORE
 
Maximize Service and Maintenance Revenue
by
Julie Knudson
| August 2012
| under
  • Your Business

Nearly all low-voltage contractors provide cable testing services. If you are one of them, are you getting everything out of the process that you can?

READ MORE
 
The Customer Comes Second
by
Andrew McCoy
| April 2012
| under
  • Your Business

“Companies must put their people—not their customers—first,” writes Hal Rosenbluth, CEO of an international travel management company, in his 1992 classic book, “The Customer Comes Second.” At first glance, these words read like heresy against the great body of advertising that, for decades, has ost

READ MORE
 
Who Let the Dogs Out?
by
Fred Sargent
| February 2012
| under
  • Your Business

Mike, an anonymous electrical contractor, is almost to the point where he can laugh about an incident that occurred last summer. However, right after it happened, it felt as though he relived his initial frustration each time the subject came up.

READ MORE
 
Steps to Success
by
Thomas E. Glavinich
| January 2012
| under
  • Your Business

The electrical contractor’s energy services goal should be to develop a comprehensive plan to help its customers identify and achieve their electricity-reduction and sustainability goals.

READ MORE
 
What Financial Statements Don’t Say
by
Andrew McCoy
| December 2011
| under
  • Your Business

A good-looking set of year-end financial statements can be a source of pride for an electrical contracting firm. It’s too bad that even the best of those neatly bound booklets blessed by CPAs fail to contain critical indications of where the business may really be headed.

READ MORE
 
Americans Have the Will but Need Experts to Show the Way to Energy Efficiency
by
Timothy Johnson
| December 2011
| under
  • Green Building

Certain aspects of an energy-efficient future hinge on facility owners’ compliance and proactivity with their habits and devices, such as smart meters.

READ MORE
 
Quick Fix or Total Replacement?
by
Mark C. Ode
| December 2011
| under
  • Your Business

Hurricane season is over, and the inundation of floodwaters in many parts of the country has likely receded by now. However, evaluating electrical equipment that has been subjected to water and determining whether to recondition the equipment or replace it remains a serious issue.

READ MORE
 
Upgrading the Customer
by
Darlene Bremer
| November 2011
| under
  • Green Building

When founded in 1987 by Wayne Tyrell, Prime Electric Inc. (Bellevue, Wash.) concentrated on small electrical service projects and in-plant installations.

READ MORE
 
Get Out—and Stay Out!
by
Fred Sargent
| October 2011
| under
  • Your Business

Two technology entrepreneurs in 1940s Palo Alto, Calif., pioneered a wide-open approach to running their rapidly rising business that became a de facto trademark of its operating style and a darling concept among management gurus.

READ MORE
 
Hurricane Irene Electrical Safety Guidelines, Disaster Response from Electrical Contractors
by
Beth Margulies
| August 2011
| under
  • Your Business

More than 600,000 people lost power when Hurricane Irene slammed into the East Coast at the end of August. Flooding in North Carolina, New York and Vermont has added to the massive power restoration project now underway.

READ MORE
 
Customers for Life
by
Andrew McCoy
| August 2011
| under
  • Your Business

Even for the famously entrepreneurial and highly creative Howard Schultz, it was a radical idea. Tough times needed tough measures, though. On Feb.

READ MORE
 
A Cooperative Effort Weathered Tornadoes in North Carolina
by
Mike Breslin
| June 2011
| under
  • Your Business

Spring roared in like an angry lion, crashing through many states, including North Carolina. The state experienced its worst tornadoes in more than 20 years.

READ MORE
 
Service With a Smile
by
Jerald Rounds
| July 2009
| under
  • Your Business

Customer relations play a key part in the business of electrical construction. A wise electrical contractor once said the main purpose of a business is to make a profit, and the main function of a business is to create and maintain satisfied customers.

READ MORE

News and Announcements

IDEAL Gives Away First of Four SignalTEK II Cable Qualifiers
ESFI Encourages "Electrical Safety for All Ages" During 2013 National Electric Safety Month
Milwaukee Receives 2012 Leader in Sustainability Award
Leviton Receives $1 Million Funding to Install Electric Vehicle Charging Stations throughout New York
Bridgeport Found in Contempt in On-going Legal Battle With Arlington
Southwire Circuit Wire Management System Eliminates Wire Spool Hassles
See all Announcements

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