It may seem that running an electrical contracting business is harder than it used to be. Technology can mechanize many tasks and reduce errors, but research has revealed that employee attitudes have a greater effect on productivity than anyone realized.
Lighting strategies to optimize worker performance are alive and well. In fact, the correlation between lighting and human performance is now better understood than ever, and the knowledge is influencing manufacturers, lighting designers and savvy installers. The office is the latest subject.
Maintaining your most valuable resource As a business owner, people are your most important asset, but they are often the most neglected. If you aren’t developing their potential, you may as well stop changing the oil in your trucks and paying the utility bills for your office.
Enhancing cooperation between disciplines with software ELECTRICAL CONTRACTORS KNOW the high costs of labor across the entire organization. Most think about outside field force staff, technicians, installers and the like when they start evaluating ways to reduce labor costs.
KNOWLEDGABLE CONTRACTORS HAVE AN ADVANTAGE: training has given them the leg up for decades. But as technology changes and the needs of end-users evolve with it, ensuring your electricians can provide the best quality work is more difficult. Skilled training requires more effort than it used to.
Beyond Traditional Training Workers have been promoted from cogs in the manufacturing machinery to mini-CEOs under the corporate umbrella, building a web of interlocking dependent relationships like spiders waiting for unwary customers to alight and be consumed.
When discussing distributors and manufacturers, we have to take a look at the big picture to see how it relates to contractors. This business relationship is important because it affects a contractor’s ability to meet the demands of the end-user in a very competitive marketplace.
In last month’s column, we outlined the procedure for establishing a risk management plan, a checklist of ways to prevent employee-related losses and the conditions favorable for fraud to occur. Internal crimes tend to follow common patterns.
The destruction caused by Hurricane Katrina is unfathomable to me. To think about the reconstruction seems premature and pointless; a self-serving distraction to take my mind away from the tragedy. But as Americans, this is what we do, and I believe it is why this country succeeds.
Field supervisors are your key people. For most companies, the quality of job site supervision is the difference between profits and financial ruin. The great ones provide you with essential feedback and creative ideas on how to improve your installation processes and customer service.
Professional contractors normally develop their marketing expertise with their technical expertise. Typically, a contractor’s marketing experience comes from observation of successful marketing techniques.