The retail industry is integration in action. The business owner or corporation for the most part has a computerized operation—from point-of-sale and employee time and attendance to security and a host of information technology functions.
Chances are, the buildings of tomorrow will be smarter, safer, more automated and computerized than the buildings in which we now live, work, shop and play. Sunlight will be used with maximum efficiency to boost indoor lighting. Lighting will work in concert with security.
Call centers have come full circle, mainly because they have helped to redefine and reshape customer service functions for a wide variety of businesses. Due to competition within almost all market sectors, customer service has become a defining business function.
Times have changed and so has the hospitality industry. Nowadays, bigger is almost always better. Quaint bed and breakfasts may still exist, but most hotels have gone in the other direction. Just take a look around at any recent hotel or casino and you can literally get lost.
The Internet is as popular as ever. It seems you can’t turn around without bumping into something Web related. But the Internet has evolved; there is more to it than surfing for sports scores and celebrity gossip.
Before we even begin to talk about the system side of CRM, we should breeze through a quick overview of what exactly CRM is and what it essentially means. You cannot read a magazine, business journal, trade publication or newspaper without seeing this term thrown around like crazy.
Backing up your backups—aka redundancy—is critical Having backup for the backup to the backup is the only way to go in power and systems. For the healthcare market, which provides critical and comprehensive care 24/7, it’s a necessity.
A system assessment is essentially a comprehensive overview of the structure, layout and functionality of any given system. In the world of electrical contractors, we are more often than not referring to networking systems, even though the same methodology applies to electrical systems.
System maintenance can be about anything you want it to be. It could be in reference to communications (data or voice networks), electrical, mechanical, security or anything your heart or bottom line desires. You may think that such a statement is too sweeping and general, right? Wrong.
To start with, let us clarify one thing: CXO is the latest industry acronym. OK, even if it is not the newest, most popular buzzword on the street, we are officially claiming it to be so starting now. It definitely makes sense, what with all of the CEOs, CFOs, CIOs, CTOs—the list can go on and on.
Imagine being on summer vacation in Australia while it's mid-winter back home in Boston. Your neighbor has kindly agreed to feed your exotic fish while you're away for three weeks, and you know she'll be visiting every morning and evening.
Ethernet...good old Ethernet. It seems as if this type of LAN technology has been around virtually forever. It also seems as if Ethernet will continue to be the driving force behind system networking, especially since this technology continually changes with time.
An owner approaches you not only for the electrical wiring of a new building, but also the highest-tech structured cabling system available for security, networking and e-access, including Voice over Internet Protocol (VoIP).
The latest buzz in the low-voltage market is Storage Area Networks (SANs). SANs began in a mixed environment, and contractors had to deal with different host bus adapters and different configurations. Resolving compatibility problems often involved calls to numerous vendors. That is changing.