A number of years ago, I hired a carpentry company to work on my house. At completion, the company’s president came over with his final invoice. I told him that the invoice was wrong. His crews had neglected to note extra trim I had ordered and extra work I had requested on some windows.
I’ve only been NECA’s president since Jan. 1, and I’m already up to my neck in my new role as the association’s chief elected officer.