Wayne D. Moore

Fire/Life Safety Columnist and Freelance Writer

MOORE, a licensed fire protection engineer, frequent speaker and an expert in the life safety field, is a principal member and past chair of NFPA 72, Chapter 24. Moore is a vice president with JENSEN HUGHES at the Warwick, R.I., office. He can be reached at wmoore@jensenhughes.com.

Articles by Wayne D. Moore

December 2008
Consider the fable about crying wolf. False alarms have the same effect in reducing the credibility of alarms. Individual experiences with home smoke alarms that keep going off from cooking develops a negative culture of response to real emergencies. This negative response culture is exacerbated when occupants experience a false alarm in a commercial building and are never told the cause. READ MORE
November 2008
Every day, we encounter both good and bad customer service. If you fly at all, you already know that most airlines have forgotten what the words “customer service” mean. You are met by a surly gate agent who is upset about having to assist you. You board the plane and are greeted by a flight attendant who is disgruntled because the company keeps reducing benefits and salaries. READ MORE
October 2008
Hospitality venues, such as casinos, resorts and gaming facilities, present interesting challenges to contractors that provide life safety and security systems. The owner’s fire protection and security goals for these establishments always include providing a facility in which occupants feel safe and secure. READ MORE
October 2008
As an electrical contractor, you field calls from prospective customers asking for a fire alarm system installation. Interestingly, although you may be knowledgeable in these installations, you may rarely ask the owner about his or her fire protection goals. Never assume that because the owner has decided to have a nonrequired fire alarm system, he or she knows what is needed for protection. READ MORE
September 2008
For many years, the audibility and intelligibility of fire alarm signals were ignored. Traditionally, a contractor or designer would put one audible/visible appliance above each manual fire alarm box (pull station) and maybe one or two more in the hallway. It seemed the unwritten rule was if you could hear the alarm in the halls of residential or office buildings, you were OK. READ MORE
September 2008
Electrical contractors field calls daily in response to their customer’s electrical needs. What separates the good electrical contractors from the great electrical contractors is how they respond to their customers. Whether you believe it or not, you are a problem solver. READ MORE
August 2008
Most professional contractors feel confident in their ability to provide design/build services for a building electrical system. They know the right questions to ask of the owner and know from both experience and the knowledge of the National Electrical Code (NEC) how to meet the owner’s goals in a safe and Code-compliant manner. READ MORE
August 2008
There are an estimated 17,500 museums in the United States. Approximately 21 percent are small museums with operating budgets of $150,000 or less, and 9 percent are large museums with operating budgets of $9 million or more. Our country’s most well-known museum complex, the Smithsonian Institution, had a fiscal 2006 appropriation of $516.57 million. READ MORE
August 2008
Professional electrical contractors are asked to design fire alarm systems in many challenging buildings and spaces. Structures and buildings such as wharfs, power plants, aircraft hangars, museums and high-ceiling spaces require fire detection. The challenge is to find the detection devices that will work reliably in the application. READ MORE