• Please refer to ELECTRICAL CONTRACTOR magazine for referenced illustrations. READ MORE
Thomas E. Glavinich
Freelance Writer
Thomas E. Glavinich is an associate professor in the Department of Civil, Environmental and Architectural Engineering at the University of Kansas. He can be reached at 785.864.3435 and tglavinich@ku.edu.
Articles by Thomas E. Glavinich
March 2002
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An effective quality assurance (QA) program can be a valuable asset to the electrical contracting firm. Not only can a formal QA program improve construction quality and reduce rework, but it can also improve customer satisfaction and serve as a valuable marketing tool. READ MORE
February 2002
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Return on Investment (ROI) is probably the most common measure of an electrical contracting firm’s performance. However, ROI doesn’t reveal how management can improve this performance. Management must choose a benchmark, then analyze the firm’s performance against it to identify ways to improve ROI. The duPont Analysis Method can serve as a starting point for improving the company’s performance. READ MORE