Jennifer Leah Stong-Michas

Freelance Writer

Jennifer Leah Stong-Michas is a freelance writer who lives in central Pennsylvania.

Articles by Jennifer Leah Stong-Michas

October 2003
Perhaps the most prominent issue in the retail and systems industries is balancing security versus privacy. The debate can get quite heated, sometimes even emotional. The crux of the issue is about forfeiting certain rights (mainly involving personal privacy) in the name of security, so those on both sides of the fence are passionate in their approach. READ MORE
October 2003
The retail industry is integration in action. The business owner or corporation for the most part has a computerized operation—from point-of-sale and employee time and attendance to security and a host of information technology functions. It’s a perfect example of blending security and information technologies. READ MORE
October 2003
A LAN (Local Area Network) is the only true way to connect computers and peripherals to one another. LANs have become a necessity over the years. Though LANs started out as a sensible and logical solution to the ever-increasing demand on data networks adding more users all the time, they have quickly morphed into something that has become a lifesaver for even the smallest of organizations. READ MORE
October 2003
Call centers have come full circle, mainly because they have helped to redefine and reshape customer service functions for a wide variety of businesses. Due to competition within almost all market sectors, customer service has become a defining business function. READ MORE
September 2003
Electrical contractors, historically speaking, are not avid fans of sales, marketing and promotion. However, the key word in that sweeping statement is “historically.” Things have changed and so should contractors and their views regarding such business management tools and techniques. READ MORE
September 2003
Telephony is the most basic form of communication, and we are not talking about the kind that carries you through a cocktail party. Being involved in the world of systems, contractors have quickly become well versed in such crucial operations, especially since voice and data offerings have added a healthy number to the bottom line of most contractors. READ MORE
August 2003
Times have changed and so has the hospitality industry. Nowadays, bigger is almost always better. Quaint bed and breakfasts may still exist, but most hotels have gone in the other direction. Just take a look around at any recent hotel or casino and you can literally get lost. READ MORE
August 2003
The Internet is as popular as ever. It seems you can’t turn around without bumping into something Web related. But the Internet has evolved; there is more to it than surfing for sports scores and celebrity gossip. It is this continual evolution and enhanced general understanding of the Internet that has helped create an onslaught of new applications based on the built-in power of the Internet. READ MORE
July 2003
When electrical contractors talk about (or are asked about) testing, one is usually not referring to the stress-inducing kind associated with obtaining the latest certification in the industry. READ MORE

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